Tweet New research has revealed 47% of Brits would lie about the quality of a restaurant experience because their too embarrassed to complain.
Customer First Solutions surveyed 2,000 customers and found that men were 10% more likely to speak out about a bad experience with 60% of men saying they would tell the truth, while only 50% of females said the same. Additionally, the figures showed that 16-24 year-olds were the most timid in sharing honest feedback with 58% admitting they’d lie about their experience. Alternatively, the over 55s were more likely to give restaurant staff a grilling with just a third (37%) likely to lie about the quality of their supper, the findings showed.More...
To read the rest of the article you'll need to register a free MyCustomer.com account
With your free account you'll have access to all the articles, get downloads from our extensive library quickly, receive weekly CRM technology and strategy email bulletins and it only takes a minute to set one up,
click here to register
View the original article here
This post was made using the
Auto Blogging Software from
WebMagnates.org This line will not appear when posts are made after activating the software to full version.
No comments:
Post a Comment